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Travel Technology — 8 Key Benefits of Online Booking System
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An Online Booking System helps travel management companies to provide their customers & their sub-agents with an online solution for their travel needs. It brings in efficiency and helps both the agency and the corporate working with the agency to reduce costs in terms of time and money. Below are 8 key benefits of having your own online travel portal.
- Increased Visibility
Increase visibility and reach of your business across global Travel market. Having your own Online Travel portal helps create a brand identity and thus driving bookings from across the world. A good travel portal accompanied with a well executed digital strategy leads to increase in sales figures.
- Automated Booking processes
Automated Booking processes reduce human efforts required for attend customer request. Travel portals fetch information from central servers which have granted them the specified permission and provide users with the cheapest fares and the best possible service. Travellers can easily search for flights, hotels, Cars, Cruise, holiday packages and book them online. They can view their account details, booking stage, seat number easily. Booking a ticket or cancelling a ticket becomes very simple.
- Get Paid quicker
With an online booking system, you can require customers to prepay for activities and rentals. This puts money into your pocket faster and helps make sure that on the day of the event you don’t have to worry about payment — giving you and your customers more time to have fun.
- Effortlessly Up-sell Add-ons
You can always add more guides, offer more activities, or expand your hours to grow your business, but all of those take work. By adding additional perks to your customers, you can easily add extra revenue for your business.Fun extras like photo packages or memorabilia, you can include options to these items in your online booking checkout. Customers can learn about everything you offer and take advantage of package pricing.
- Get Valuable Insights about your business
An online booking system provides you with a dashboard of analytics that help you grow your business. Quickly determine your most popular sellers, the most requested time slots, or even the most popular add-ons by using an online booking system with robust insights. Take advantage of knowing what your customers want most — saving you time and money on offerings that don’t help your business grow.
Build Customer base
Build Customer base and loyalty by selling products directly to customer at best price. Understand the client’s intention to purchase, it is not only necessary to collect and analyze customer’s data but also to collect users’ private information. KYC is no longer applicable with only the FI’s and Banks but also for every Travel Management Company. Know who your customers are, what is their booking trend. Run appropriate campaigns to keep them loyal to your brand.
- Attract more customers
Attract more customers by showcasing and highlight product information such as photos, features, facilities, reviews, rating and contact information. Try giving ‘first purchase’ offers. Most people do not repeatedly buy trips within a short time-frame so that the “loyalty effect” of such discounts (as they often soon expire) is usually limited. Create a niche for your Website and offer realistic offers and more importantly establish a connect with your customers in line with your brand values and strength.
- It’s easy to check out what people say about them
While many traditional travel agents don’t even have a website, online travel service makes great presence in the Internet, because it is from where people find them and decide whether to place trust or not. It’s more than easy to see how the past guests say about an online travel business. In addition to the testimonials posted on their website, TripAdvisor reviews and Face Book reviews are also the reliable sources as business owners don’t have control over deleting any of user’s posts. Good or bad, travelers like to share their experience that works as useful reference.
